As soon as your order ships, we send you a shipping confirmation email with your tracking number.
- Open the shipping confirmation email from Nelessa.
- Tap the tracking number or the order status button.
- The first tracking update can take 2–5 days to appear after the parcel leaves our partner's facility.
Can't find the email? Check your spam folder, or email support@nelessa.com with your order number and we'll send you the link.